Returns

Right of Withdrawal

You have the right to change your mind and return your purchase within 14 days of receiving the goods, without giving any reason.

How to Return an Item

If you wish to return an item, please follow these steps:

  1. Contact our customer service to inform us about your decision to return the item.
  2. Securely pack the item in its original packaging, if possible.
  3. Send the item back to us at the provided return address within 14 days of notifying us.

Important Information

  • You are responsible for the cost of returning the item, unless otherwise agreed.
  • Please ensure that the item is returned in its original condition and packaging.
  • Keep proof of postage as a record of your return.

Refund Process

Once we receive the returned item, we will inspect it and process your refund within 14 days. The refund will be issued to the original payment method used for the purchase, unless otherwise agreed.

Exceptions

Please note that certain items, such as perishable goods, personalized items, and intimate apparel, may not be eligible for return due to hygiene or health reasons.

Contact Us

If you have any questions or need further assistance regarding returns and refunds, please contact our customer service.