Right of Withdrawal
You have the right to change your mind and return your purchase within 14 days of receiving the goods, without giving any reason.
How to Return an Item
If you wish to return an item, please follow these steps:
- Contact our customer service to inform us about your decision to return the item.
- Securely pack the item in its original packaging, if possible.
- Send the item back to us at the provided return address within 14 days of notifying us.
- You are responsible for the cost of returning the item, unless otherwise agreed.
- Please ensure that the item is returned in its original condition and packaging.
- Keep proof of postage as a record of your return.
Once we receive the returned item, we will inspect it and process your refund within 14 days. The refund will be issued to the original payment method used for the purchase, unless otherwise agreed.
Please note that certain items, such as perishable goods, personalized items, and intimate apparel, may not be eligible for return due to hygiene or health reasons.
If you have any questions or need further assistance regarding returns and refunds, please contact our customer service.